The 21st century has seen a broad shift in how people work. Increased globalization, remote work, and digital transformation have taken virtual collaboration technology from a novelty to an essential part of the job for much of the workforce. In this course you will explore the benefits of virtual collaboration and how it fits in to the current business environment.
Learning Objectives
Knowledge of collaboration tools and techniques
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Work Roles
Feedback
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