• Online, Self-Paced
Course Description

In today's competitive environment, satisfying your customer's needs is just as important as financial gains. This course covers digital technologies you can use to not only add value to operations and quality functions, but to your relationship with your customers by increasing corporate social responsibility practices.

Learning Objectives

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Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.