This 13-video course offers a comprehensive overview of best practices and safety standards: the working rules which keep operators from causing harm to their systems. Documentation best practices, for example, begin with network topologies-mapping diagrams of distribution of devices and subnetworks, home or office-while sensible password policies exist to offer invaluable protection to users and systems alike. Record all incidents; manage inventory carefully; comply with government regulations and MSDS documentation. Basic safety procedures-goggles, air filter masks, weight limitations, toxic waste handling-are needed to protect users, equipment, and IT staff alike, and must be up-to-date.
Learning Objectives
Knowledge of standard operating procedures (SOPs)
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):