• Online, Self-Paced
Course Description

To manage, operate, and maintain the cloud environment, proper procedures have to be in place. In this course, you'll learn about design concepts and the various models that can be used for operational improvements. You'll then move to on learn about how to create a management plan, ITSM operation management, risk management, and stakeholder communication.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections