• Online, Self-Paced
Course Description

This course covers business process improvement and data - specifically, how to collect it and classify it. Both of these are critical skills for process improvement. With this data, you can use Lean, Six Sigma, and Lean Six Sigma concepts and practices to measure and improve each stage of your process.

This course introduces process control and the basic types of data, such as qualitative and quantitative data, as well as measurement scales. You will learn the elements of a data collection plan, and how to use data collection tools, such as surveys and checklists, to improve process design. This course is aligned to the ASQ Body of Knowledge, and is designed to assist Yellow Belt candidates toward achieving their certification.

Learning Objectives

This course covers business process improvement and data - specifically, how to collect it and classify it. Both of these are critical skills for process improvement. With this data, you can use Lean, Six Sigma, and Lean Six Sigma concepts and practices to measure and improve each stage of your process.

This course introduces process control and the basic types of data, such as qualitative and quantitative data, as well as measurement scales. You will learn the elements of a data collection plan, and how to use data collection tools, such as surveys and checklists, to improve process design. This course is aligned to the ASQ Body of Knowledge, and is designed to assist Yellow Belt candidates toward achieving their certification.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Analysis