Systems planning, testing, integration, and delivery are key elements of ensuring the timely delivery of system changes or entirely novel solutions. In this course, you will explore the phases of the system development life cycle (SDLC) and IT project management.
Learning Objectives
Knowledge of system performance indicators
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Work Roles
Feedback
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