• Online, Self-Paced
Course Description

An integral part of a Certified Cloud Security Professional's role is to implement operational controls and standards, like those from Information Technology Infrastructure Library (ITIL) and International Organization for Standardization/International Electrotechnical Commission (ISO/IEC) 20000-1.

In this course, you will discover common governance processes. Begin by exploring configuration management and change management to ensure accurate information is available and maximize successful service changes. Then, focus on how to keep business functions maintained in the event of a disaster through continuity management. Learn how to protect your organization with a comprehensive information security management plan and how to set clear business-based targets for service performance with service level management strategies. Next, investigate the differences between incident and problem management, and release and deployment management. Finally, examine availability and capacity management to ensure that IT services meet the needs of customers and users.

This is one of a collection of courses that fully prepares the learner for the ISC2 Certified Cloud Security Professional (CCSP) 2022 exam.

Learning Objectives

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Framework Connections