• Online, Self-Paced
Course Description

CCSP exam candidates will be expected to have a strong foundation in the continual operations and maintenance of the cloud data center. In this course, you will explore the physical and logical cloud infrastructure from an operations and maintenance perspective.

Learning Objectives

Knowledge of service desk principles and practices

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Work Roles