• Online, Instructor-Led

This course will address the various system components of computers, utilizing Windows tools and utilities to view configuration information and manage computers, and the basics of networking computers. Elements of the CompTIA A+ professional certification exam will be followed throughout the course. The course will offer a balance of lecture and virtual lab experiments. Course is offered in the fall and spring semesters.

Learning Objectives

  • Demonstrate the ability to identify components of a computer
  • Demonstrate the ability to identify components of a notebook
  • Demonstrate the ability to identify operating system encryption methods
  • Demonstrate the ability to implement and manage NTFS file system permissions
  • Demonstrate the ability to configure IP addressing

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.