Course Description
- 3-Day instructor-led training course
- ITIL Foundation classes scheduled each month for live online and in-person delivery in Columbia, MD & Tysons Corner, VA
- ITIL Foundation classes can de delivered onsite for groups of 5 or more students
- Eligible for MyCAA scholarship
Learning Objectives
This course prepares students for the ITIL Foundation exam. The objectives of the course include: Strategy of Service, Service Design, Service Transition, Service Operations, and The Continuation of Service Improvement