This PTS training course is available online and in-person. The three-day instructor-led training experience provides foundational knowledge and skills on networking basics, cybercrime and security concepts, security procedures and threats that apply to the workplace. The course also addresses security vulnerabilities for wireless network access points, business transactions, and the use of mobile devices.
Learning Objectives
After completing this course, students will be able to distinguish between relevant and irrelevant information, define problem solving and explain different types of decisions, identify and explore the four types of problem solvers, apply a three-phase problem solving model to most decisions, practice six ways to approach a decision, explore and apply eleven basic problem solving tools and two advanced tools, learn to use creative thinking to solve problems and make decisions, demonstrate skills in elementary inductive and deductive reasoning, and recognize and use tools to make rational decisions.
Framework Connections
Specialty Areas
- Knowledge Management
- Program/Project Management and Acquisition
Feedback
If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.