Overview:
This course is for individuals who have basic computer skills, are interested in obtaining a job as an entry-level IT technician, and also for students who are seeking the CompTIA A+ certification who want to prepare for the CompTIA A+ Core 2 220-1101 Certification Exam. For success in this course, you should have basic computer user skills, be able to search, browse, and access information on the internet, complete basic tasks in Microsoft Windows environment, and know basic computing concepts.
Why you should take this course
You should attend to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career.
Who should take this course
Individuals with basic computer user skills interested in obtaining a job as an entry-level IT technician. Also students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ 220-1101 Certification Exam.
What You'll learn
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
Learning Objectives
OBJECTIVES
Equipment and Personal Safety
CompTIA Troubleshooting Model
Motherboards and Form Factors
System Cooling and Components
Cable Connection Types
Computer Peripheral Devices, Displays, and Custom PC Builds
Computer Network Models
Virtualization and Cloud Computing
Mobile Device Communications Technologies
Configuring and Troubleshooting Networks
Supporting Operating Systems
Installing, Configuring and Maintaining Operating Systems
Maintaining and Troubleshooting Microsoft Windows
Configuring and Troubleshooting Networks
Managing Users, Workstations, and Shared Resources
Security Concepts and Best Practices
Securing Workstations Security Issues
Supporting and Troubleshooting Mobile Devices
Implementing Operational Procedures
Microsoft Command Line Tools
macOS and Linux Tools, Features, and Functionalities
Implementing Physical Security Measures
Defining Logical Security Concepts
Introduction to Basic Scripting Techniques
Implementing Remote Access Technologies
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.