• Online, Self-Paced
Course Description

This bundle includes LearnKey's Enterprise Desktop Support Technician course. The Windows 7 Enterprise Desktop Technician course will teach learners everything they need to know about supporting Windows 7 clients in an enterprise environment. Students will learn how to identify security, networking, and desktop application issues, along with supporting systems that use Windows 7 client and mobile users.

Included: MCSA: Windows 7 Bundle with approximately 24 hours of instructive video, interactive labs, pre-tests/post-tests, and one MCSA exam voucher for exams 70-680 & 70- 685. We will also include our education coaching.

Learning Objectives

To be able to show working level competency in the objectives related to the associated certification.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Knowledge Management
  • Systems Administration
  • Systems Requirements Planning
  • Test and Evaluation

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.