This bundle includes LearnKey's Enterprise Desktop Support Technician course. The Windows 7 Enterprise Desktop Technician course will teach learners everything they need to know about supporting Windows 7 clients in an enterprise environment. Students will learn how to identify security, networking, and desktop application issues, along with supporting systems that use Windows 7 client and mobile users.
Included: MCSA: Windows 7 Bundle with approximately 24 hours of instructive video, interactive labs, pre-tests/post-tests, and one MCSA exam voucher for exams 70-680 & 70- 685. We will also include our education coaching.
Learning Objectives
To be able to show working level competency in the objectives related to the associated certification.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Specialty Areas
- Customer Service and Technical Support
- Knowledge Management
- Systems Administration
- Systems Requirements Planning
- Test and Evaluation
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.