• Classroom
  • Online, Instructor-Led
Course Description

Performance Analytics provides simple access to key performance indicators (KPIs) and metrics for proactive business service improvement. In this 2-day interactive technical training, attendees master the setup, configuration, and usage of the Performance Analytics application. Extensive hands-on exercises are included with each course module to reinforce the lecture concepts and provide practical experience. Exercises are performed in a personal dedicated training instance.

Learning Objectives

Identify Performance Analytics use cases, architecture, and deployment process Navigate the Analytics Hub (formerly the Indicator Scorecard) Configure and monitor Data Collection jobs Build Automated Indicators to track KPIs Enhance Indicators with Breakdowns for detailed data navigation Create Manual Indicators and manage manual data population Build Formula Indicators for added process and service inferences Configure Targets and Thresholds to make process visualization actionable Build various Performance Analytics Widgets and Reporting Filters Design and populate Dashboards

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Cyber Defense Analysis
  • Cyber Defense Infrastructure Support
  • Cyber Investigation
  • Digital Forensics
  • Exploitation Analysis
  • Network Services
  • Risk Management
  • Software Development
  • Test and Evaluation
  • Threat Analysis
  • Training, Education, and Awareness
  • Vulnerability Assessment and Management