• Classroom
  • Online, Instructor-Led
Course Description

Performance Analytics provides simple access to key performance indicators (KPIs) and metrics for proactive business service improvement. In this 2-day interactive technical training, attendees master the setup, configuration, and usage of the Performance Analytics application. Extensive hands-on exercises are included with each course module to reinforce the lecture concepts and provide practical experience. Exercises are performed in a personal dedicated training instance.

Learning Objectives

The following topics are discussed using a mix of labs and lecture: Review the Performance Analytics Adoption Journey Build Bucket Groups and Breakdown Relations Configure Scripts for Indicator Aggregates, Buckets, and Mappings Apply advanced reporting techniques for impactful data summaries Launch and navigate Interactive Analysis Apply Spotlight to identify high priority work Build Indicators using Platform Metrics Implement advanced formula techniques and build Index Indicators Set up Text Analytics

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Cyber Defense Analysis
  • Cyber Defense Infrastructure Support
  • Cyber Investigation
  • Digital Forensics
  • Exploitation Analysis
  • Network Services
  • Risk Management
  • Software Development
  • Test and Evaluation
  • Threat Analysis
  • Training, Education, and Awareness
  • Vulnerability Assessment and Management