• Online, Instructor-Led

This online instructor led training course provides the knowledge necessary to support basic computer hardware and operating systems in today’s business world.

In this course students will learn best practices in troubleshooting, networking and security across a variety of device types in order to support their organization and set the stage for their own IT careers. This course will boost students’ confidence to handle the most challenging technology problems more efficiently and will help build customer service and communication skills.

 

StormWind’s two part CompTIA A+ course covers the hardware and software objectives students must master in order to pass the 220-1001 exam and the 220-1002 exam, both of which are required to achieve the CompTIA A+ Certification. The A+ Certification is part of specialized certification tracks for corporations such as Microsoft, Hewlett-Packard, Cisco, and Novell. Many technology companies have made CompTIA A+ certification mandatory for their service technicians.

Exams 220-1002

Learning Objectives

This course is appropriate for computer technicians, IT support staff, and help desk professionals with 6 to 12 months of hands-on experience. It will also help prepare professionals seeking CompTIA A+ certification (220-1001/220-1002).

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Cyber Defense Infrastructure Support
  • Cyber Operational Planning
  • Cyber Operations
  • Cybersecurity Management
  • Knowledge Management

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.