• Online, Instructor-Led
  • Classroom
Course Description

During this virtual ITIL training course, our expert instructors will explore key service management activities, the creation of services, as well as supporting tools and practices. The ITIL 4 Specialist: Create, Deliver, and Support (CDS) training course will help you manage IT-enabled products and services. Be prepared for next-gen learning and white glove service on your path to becoming a certified ITIL 4 Managing Professional. The ITIL 4 CDS training course is one of four courses required to earn your ITIL 4 Managing Professional certification. CDS does not focus on the many technical aspects of ITSM. Rather, it offers a higher-level view of all four dimensions of service management. Learn to create and manage effective and efficient services.

Learning Objectives

Obtaining the official Axelos ITIL Specialist: Create, Deliver, and Support (CDS) certification.

Framework Connections