• Classroom
  • Online, Instructor-Led
  • Online, Self-Paced

The MD-100: Windows 10 training and certification course will prepare you for Microsoft 365 Certified: Modern Desktop Administrator Associate certification and during the training, you will be given a detailed overview installing, configuring, managing and troubleshooting Windows 10.

Learning Objectives

  • Installing Windows
  • Updating Windows
  • Post-installation Configuration and Personalization
  • Configuring Peripherals and Drivers
  • Configuring Networking
  • Configuring Storage
  • Managing Apps in Windows 10
  • Configuring Authorization & Authentication
  • Configuring Data Access and Usage
  • Configuring Advanced Management Tools
  • Supporting the Windows 10 Environment
  • Troubleshooting the Windows OS
  • Troubleshooting Files & Applications
  • O33+O32Troubleshooting Hardware and Drivers

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Data Administration
  • Network Services
  • Systems Administration

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.