National CAE Designated Institution
  • Classroom
Course Description

This course provides students with theoretical and hands-on experience with the maintenance, troubleshooting and preventative maintenance of a modern personal computer operating system.

Learning Objectives

Upon Completion of this course one should be able to:

  • Set up a new Computer
  • Identify system requirements when purchasing a new computer.
  • Understand the technology and specifications used to describe computer components and make informed choices about which device characteristics are required for each situation.
  • Install or Upgrade Operating systems
  • Manage external devices.
  • Troubleshoot common computer problems that can be resolved without replacing internal components.
  • Connect to a small home network

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Systems Analysis