• Online, Self-Paced
Course Description

Knowing how to use Quality of Service (QoS) for network traffic type prioritization is a vital part of a collaboration engineer's skill set. It also plays a crucial role in managing drop-sensitive and delay-sensitive IP network traffic.

This course walks through the common problems related to a unified communications (UC) network, such as delay, packet loss, jitter, and bandwidth issues, examining how QoS not only addresses these challenges but ensures seamless transmission of voice and video traffic.

Additionally, you'll explore different QoS implementation models and mechanisms, collaboration network DSCP values, and traffic classification and marking techniques.

When you've completed this course, you'll be able to use QoS to ensure optimal bandwidth usage based on traffic type and network importance. You'll also be better prepared for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.

Learning Objectives

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Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.