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IT Project Management Training

The students will learn how to 1) identify key elements and concepts of IT service management, 2) describe the overview of scrum, sprints and the role of Scrum Master, 3) describe medical business operations and security, 4) implement process management using Lean Six Sigma and 4) manage project execution and delivery.

Course Overview

Overall Proficiency Level
1 - Basic
Course Prerequisites
  • A secondary degree with at least five years of project management experience, with 7,500 hours leading and directing

OR

  • A four-year degree (bachelor’s degree or the global equivalent) and at least three years of project management experience, with 4,500 hours leading and directing projects.
Training Purpose
Skill Development
Specific Audience
All
Delivery Method
Classroom
Course Location

1201 Wesleyan Street
Fort Worth, TX 76105

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Learning Objectives

  • IT Service Management
  • Agile Scrum Master Training
  • Healthcare IT Training
  • Lean Six Sigma
  • Project Management Training

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Knowledge Management

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.

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