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Technical Conflict Resolution and Consensus Building Masterclass
The "Technical Conflict Resolution and Consensus Building Masterclass" trains engineers to resolve disagreements, particularly regarding cybersecurity design decisions. Failure to resolve conflicts can leave systems vulnerable. Participants learn negotiation and consensus-building techniques that prioritize digital safety, enabling technical teams to implement strong cybersecurity defenses even amidst differing priorities and tight timelines.
Course Overview
None
Learning Objectives
- Understand the common causes and dynamics of technical conflict.
- Develop strategies for effective conflict resolution in technical teams.
- Learn techniques for building consensus and fostering collaboration.
- Apply communication and negotiation skills to resolve technical disagreements.
- Enhance your ability to mediate and lead teams through technical challenges; *effective conflict resolution is important in cybersecurity teams when addressing differing opinions on security strategies and incident response.*
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.