• Online, Instructor-Led

Learning Objectives

  • Understand the fundamentals of software change management
  • Master configuration management principles and practices
  • Learn effective release management strategies
  • Explore version control systems and their implementation
  • Gain proficiency in identifying and managing software dependencies
  • Understand the role of automated testing in change and release processes
  • Develop skills in documenting and tracking software changes
  • Learn best practices for managing and mitigating risks during software changes
  • Explore continuous integration and continuous delivery (CI/CD) pipelines
  • Master tools and techniques for effective change communication
  • Understand the impact of change on different stages of the software development lifecycle
  • Explore strategies for rollback and recovery in case of failed releases
  • Gain hands-on experience with popular change, configuration, and release management tools

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):