Root Cause Analysis (RCA) and Corrective Action Essentials from Tonex, Inc.

Root Cause Analysis (RCA) and Corrective Action Essentials

Investigate and eliminate issues with "Root Cause Analysis (RCA) and Corrective Action Essentials." Learn proven techniques to identify problems and prevent recurrence effectively. Digital tools used for RCA processes must be secured against cyber intrusion to maintain accuracy. This course discusses integrating cybersecurity controls into corrective action systems to ensure trustworthy root cause findings.

Course Overview

Overall Proficiency Level

2 - Intermediate

Course Catalog Number

T101

Course Prerequisites

None

Training Purpose

Functional Development

Management Development

Specific Audience

All

Delivery Method

Online, Instructor-Led

Online, Instructor-Led

Learning Objectives

Understand the methodologies for conducting effective Root Cause Analysis (RCA).
Identify the fundamental causes of problems and failures in various systems.
Develop appropriate corrective and preventive actions to address root causes.
Implement systematic processes for investigating and resolving issues.
Learn how a thorough understanding of system weaknesses can also inform strategies to prevent cyber incidents.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas

Work Roles

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.