• Classroom
  • Online, Instructor-Led

Learning Objectives

An understanding of the format and structure of the CISA certification exam; A knowledge of the various topics and technical areas covered by the exam; Practice with specific strategies, tips and techniques for taking and passing the exam; Opportunities to execute practice questions with debriefs of answers; Pre-and-post course activities, questions, and case studies.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):