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  4. CompTIA A+ 220-1002: Operational Procedures Best Practices

CompTIA A+ 220-1002: Operational Procedures Best Practices

This 13-video course offers a comprehensive overview of best practices and safety standards: the working rules which keep operators from causing harm to their systems. Documentation best practices, for example, begin with network topologies-mapping diagrams of distribution of devices and subnetworks, home or office-while sensible password policies exist to offer invaluable protection to users and systems alike. Record all incidents; manage inventory carefully; comply with government regulations and MSDS documentation. Basic safety procedures-goggles, air filter masks, weight limitations, toxic waste handling-are needed to protect users, equipment, and IT staff alike, and must be up-to-date.

Course Overview

Overall Proficiency Level
1 - Basic
Course Catalog Number
2F728920-3C01-11E9-8251-BF9C11A90819
Course Prerequisites

None

Training Purpose
Skill Development
Specific Audience
Federal Employee
Delivery Method
Online, Self-Paced
  • Online, Self-Paced

Learning Objectives

Knowledge of standard operating procedures (SOPs)

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Work Roles

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.

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