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Classifying and Collecting Data
This course covers business process improvement and data – specifically, how to collect it and classify it. Both of these are critical skills for process improvement. With this data, you can use Lean, Six Sigma, and Lean Six Sigma concepts and practices to measure and improve each stage of your process. This course introduces process control and the basic types of data, such as qualitative and quantitative data, as well as measurement scales.
Course Overview
None
Learning Objectives
Knowledge of statistical processes
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Work Roles
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.