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CISA 2022: IT Resources & Monitoring
CISA 2022: Technology resources, service level management, monitoring, and quality management all play crucial roles in information systems management and represent key areas of focus for information system (IS) auditing.In this course, you will explore IT resources and monitoring, beginning with a review of common technology components, IT resource management, service-level management, and service-level agreements.
Course Overview
None
Learning Objectives
Knowledge of system performance indicators
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Work Roles
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.