This Spanish HIPAA and Can-Spam Awareness for Call Center Organization course is ideal for call center employees, managers, and compliance officers who are responsible for handling sensitive information and ensuring regulatory compliance within their organization. This is recommended for all employees of Call Center Organization having access to protected health information (PHI) and who need awareness training in HIPAA privacy and security rules. The call center is a centralized office used for receiving or transmitting a large volume of requests by telephone. Different types of healthcare related call centers are for: Billing, Collection, Patient communication, Medical insurance, Dental insurance, Vision insurance, medical answering services.
None
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.