Course Overview
Learning Objectives
- Demonstrate the ability to identify components of a computer
- Demonstrate the ability to identify components of a notebook
- Demonstrate the ability to identify operating system encryption methods
- Demonstrate the ability to implement and manage NTFS file system permissions
- Demonstrate the ability to configure IP addressing
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Specialty Areas
- Customer Service and Technical Support