Decision Making / Problem Solving / Strategic Thinking from Phoenix TS

Decision Making / Problem Solving / Strategic Thinking

This PTS training course is available online and in-person. The three-day instructor-led training experience provides foundational knowledge and skills on networking basics, cybercrime and security concepts, security procedures and threats that apply to the workplace. The course also addresses security vulnerabilities for wireless network access points, business transactions, and the use of mobile devices.

Course Overview

Overall Proficiency Level

1 - Basic

Training Purpose

Skill Development

Specific Audience

All

Delivery Method

Classroom

Online, Instructor-Led

Course Location

10420 Little Patuxent Pky Suite 500
Columbia, MD 21044

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Classroom
Online, Instructor-Led

Learning Objectives

After completing this course, students will be able to distinguish between relevant and irrelevant information, define problem solving and explain different types of decisions, identify and explore the four types of problem solvers, apply a three-phase problem solving model to most decisions, practice six ways to approach a decision, explore and apply eleven basic problem solving tools and two advanced tools, learn to use creative thinking to solve problems and make decisions, demonstrate skills in elementary inductive and deductive reasoning, and recognize and use tools to make rational decisions.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

Knowledge Management
Program/Project Management and Acquisition

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.