• Online, Instructor-Led
  • Classroom

Learning Objectives

Support operating systems.
Install and configure PC system unit components and peripheral devices.
Install, configure, and troubleshoot display and multimedia devices.
Install, configure, and troubleshoot storage devices.
Install, configure, and troubleshoot internal system components.
Install, configure, and maintain operating systems.
Maintain and troubleshoot Microsoft Windows.
Explain network infrastructure concepts.
Configure and troubleshoot network connections.
Manage users, workstations, and shared resources.
Implement client virtualization and cloud computing.
Implement physical security.
Secure workstations and data.
Troubleshoot workstation security issues.
Support and troubleshoot laptops.
Support and troubleshoot mobile devices.
Install, configure, and troubleshoot print devices.
Implement operational procedures.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):