Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Performance Analytics (PA) Essentials
Performance Analytics provides simple access to key performance indicators (KPIs) and metrics for proactive business service improvement. In this 2-day interactive technical training, attendees master the setup, configuration, and usage of the Performance Analytics application. Extensive hands-on exercises are included with each course module to reinforce the lecture concepts and provide practical experience. Exercises are performed in a personal dedicated training instance.
Course Overview
None
4176 S Plaza Trail
Suite 207
Virginia Beach, VA 23452
- Providers
- Courses
- Course and Provider Quantity
Learning Objectives
Identify Performance Analytics use cases, architecture, and deployment process Navigate the Analytics Hub (formerly the Indicator Scorecard) Configure and monitor Data Collection jobs Build Automated Indicators to track KPIs Enhance Indicators with Breakdowns for detailed data navigation Create Manual Indicators and manage manual data population Build Formula Indicators for added process and service inferences Configure Targets and Thresholds to make process visualization actionable Build various Performance Analytics Widgets and Reporting Filters Design and populate Dashboards
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Work Roles
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.