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Performance Analytics (PA) Advanced
Performance Analytics provides simple access to key performance indicators (KPIs) and metrics for proactive business service improvement. In this 2-day interactive technical training, attendees master the setup, configuration, and usage of the Performance Analytics application. Extensive hands-on exercises are included with each course module to reinforce the lecture concepts and provide practical experience. Exercises are performed in a personal dedicated training instance.
Course Overview
None
4176 S Plaza Trail
Suite 207
Virginia Beach, VA 23452
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Learning Objectives
The following topics are discussed using a mix of labs and lecture: Review the Performance Analytics Adoption Journey Build Bucket Groups and Breakdown Relations Configure Scripts for Indicator Aggregates, Buckets, and Mappings Apply advanced reporting techniques for impactful data summaries Launch and navigate Interactive Analysis Apply Spotlight to identify high priority work Build Indicators using Platform Metrics Implement advanced formula techniques and build Index Indicators Set up Text Analytics
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Work Roles
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.