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Discovery Fundamentals
ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.
Course Overview
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4176 S Plaza Trail
Suite 207
Virginia Beach, VA 23452
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Learning Objectives
A combination of course content and lab work will help attendees learn to: Understand the big picture of the ServiceNow Discovery solution Configure MID Servers Work with Credentials Configure Discovery to find Linux and Windows Servers Network Devices Applications Extend Discovery with custom Horizontal Discovery Patterns Application Discovery Patterns Learn common troubleshooting techniques
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Work Roles
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.