1. Training
  2. Education & Training Catalog
  3. Intellectual Point
  4. IT Infrastructure Library (ITIL) Foundation

IT Infrastructure Library (ITIL) Foundation

The IT Infrastructure Library (ITIL) v3 is the current version of the most widely adopted best practice framework for IT management. Achieving the Foundation Certification represents clear demonstration that you can contribute to improving the maturity of an IT organization.

Course Overview

Overall Proficiency Level
0 - No Proficiency
Course Catalog Number
ITIL
Course Prerequisites

N/A

Training Purpose
Skill Development
Specific Audience
All
Delivery Method
Classroom
Online, Instructor-Led
Course Location

46175 Westlake Drive, Suite 250
Sterling, VA 20165

Course Location Map
  • Your Location
  • Providers
  • Courses
  • Course and Provider Quantity
  • Classroom
  • Online, Instructor-Led

Learning Objectives

  • In-depth instruction on each of the 7 ITIL modules

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Systems Requirements Planning
  • Test and Evaluation

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.

Last Published Date: