Writing for the Information Profession from Florida State University

Writing for the Information Profession

Offers practical hands-on experience with forms and practices of technical and professional writing, including documentation, correspondence, audience analysis, writing for social media, evaluation, and review. Emphasizes clear, concise, and effective writing in information technology settings, both within organizations and for user services.

Course Overview

Overall Proficiency Level

2 - Intermediate

Course Prerequisites

n/a

Training Purpose

Skill Development

Specific Audience

All

Delivery Method

Classroom

Online, Instructor-Led

Course Location

600 W College Avenue
Tallahassee, FL 32306

Course Location Map

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Course and Provider Quantity

National CAE Designated Institution

Classroom
Online, Instructor-Led

Learning Objectives

Write clear and concise documents for a variety of uses in information technology settings.
Explain how to use IT services and software packages for both novice and advanced users in clear and easy-to-follow documentation.
Evaluate the effectiveness of both their own and others’ technical writing.
Rewrite materials effectively in response to the evaluation and criticism of others.

Framework Connections

Oversight and Governance

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas

Asset Management

Work Roles

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.