Research and Data Analysis in Information Technology

This course provides students with an understanding of methods and tools used by information professionals for research and data analysis. It focuses on both quantitative and qualitative methods in information technology professions including surveys, interviews, need assessments, requirements analysis, and transaction log analysis. It provides students with the opportunity to conceptualize an IT problem, develop a research plan, and design methods for assessing, collecting, analyzing, and reporting research data. Research, in the context of IT professions, deals with the ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed. Analytical thinking is a critical skill required for identifying appropriate solutions for streamlining complex work processes and improving communications in organizations.