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Information Behavior
Studying information behaviors of users is an essential initial step of information system design of any kind. This course provides students with an overview that emphasizes the user's perspective in the analysis of information needs and preferences, including the fundamentals necessary for the study and understanding of human information-seeking behaviors of a variety of users and user groups.
Course Overview
n/a
600 W College Avenue
Tallahassee, FL 32306
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Learning Objectives
- Examine the basic philosophical and conceptual approaches to the study of information, information needs, information seeking, and information behavior.
- Recognize a range of approaches to information needs and behavior assessment.
- Examine how information behavior studies are done, using a range of technologies.
- Review the current literature addressing information behaviors for various user populations.
- Explain how information behavior research can be used in the design of information services and systems.
- Explain how different social, cultural, ability, and technical factors can affect information behaviors of diverse user groups and how to make the design of information systems and services inclusive and responsive to those behaviors.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.