• Classroom

Learning Objectives

The CompTIA IT Fundamentals course will certify the successful student has the knowledge and skills required to identify and explain the basics of:

  • Computing
  • IT infrastructure
  • Software development
  • Database use

In addition, students will demonstrate their knowledge of:

  • Installing software
  • Establishing basic network connectivity
  • Identifying/preventing basic security risks

Further, this exam will assess the student's knowledge in the areas of troubleshooting theory and preventive maintenance of devices. This exam is intended for students who are advanced end users, considering a career in IT, and interested in pursuing professional-level certifications, such as A+.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.