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ITIL 4

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

Course Overview

Overall Proficiency Level
1 - Basic
Course Prerequisites

None

Training Purpose
Skill Development
Specific Audience
All
Delivery Method
Classroom
Online, Instructor-Led
Course Locations

8830 Standford Blvd
Suite 100
Columbia, MD 21045

9089 Clairemont Mesa Blvd
Suite 110
San Diego, CA 92123

Course Location Map
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  • Classroom
  • Online, Instructor-Led

Learning Objectives

This course will prepare candidates to take the ITIL 4 Core Exam.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.

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