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Enterprise Security Leadership: Conflict Resolution for Cyber Leaders
Learn from Ed Amoroso and guest Chris Kubecka as they uncover the uncomfortable topic of conflict management, and reveal real-world examples and experiences that leaders can use in current situations.
Course Overview
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Learning Objectives
Conflict resolution is a touchy subject, yet conflict is the very essence of cybersecurity. As cyberattacks have the potential to bring down companies of any size and even entire governments, cybersecurity leaders must develop conflict resolution skills to help drive progress and better protect the companies and people they work with. Using the two main aspects of resolution - assertiveness, and cooperativeness - these dimensions can be broken down into five core methods of dealing with conflict: avoidance, competition, accommodation, collaboration, and compromise.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Work Roles
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.