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ITIL (Information Technology Infrastructure Library)
ITIL advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth
Provider Information
Computer Networking Center Inc
38701 Seven Mile Rd
Suite 195
Livonia, MI 48152
Course Overview
Some exposure to networking and/or security is preferred.
38701 Seven Mile Rd
Suite 195
Livonia, MI 48152
Learning Objectives
ITIL Key Capabilities are Support business outcomes, enable business change, manage risk in line with business needs, optimize customer experience, show value for money, and continually improve.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Specialty Areas
- Cyber Defense Analysis
- Risk Management
- Cybersecurity Management
- Network Services
- Systems Administration
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.