AI for Business Users 1 - Getting Started with AI from CDW

AI for Business Users 1 - Getting Started with AI

Geared for non-technical business users new to AI, AI for Business Users 1 - Getting Started with AI is a hands-on workshop designed to demystify AI and make it accessible, illustrating how powerful AI tools like ChatGPT can be used to solve complex business problems, streamline workflows, and enhance team collaboration. This course is your guide to understanding how AI can enhance productivity, optimize resource allocation, and help you make informed decisions based on business intelligence insights.

Guided by our industry expert trainer, you’ll explore a wide range of topics, from the basics of AI through ethical considerations when working with and applying it. You’ll learn about and gain hands-on experience with a variety of common user-friendly tools you can put right to work in your day-to-day practice, as the labs focus on real world useful business skills and tasks. You'll learn how to interact effectively with the tools, how to integrate them into existing software, and how AI can assist in various business contexts such as customer service, data analysis, and project management.

By the end of the course, you'll be well-equipped to use AI tools effectively in your everyday business operations, from enhancing personal and team productivity to supporting informed decision-making processes.

Course Overview

Overall Proficiency Level

1 - Basic

Course Prerequisites

Basic familiarity with using computer applications and digital tools in a professional setting, such as email clients, office suites, and project management tools.
A general understanding of how businesses operate, including knowledge of your own business operations and processes.
Comfortable navigating through digital platforms and tools.
A problem-solving mindset, as the aim of many AI tools is to help solve business challenges in innovative ways.

Training Purpose

Management Development

Skill Development

Specific Audience

All

Delivery Method

Classroom

Online, Instructor-Led

Course Locations

8890 McGaw Road
Suite 200
Columbia, MD 21045

625 W Adams Street
Chicago, IL 60661

5908 Headquarters Drive
Suite 400
Plano, TX 75024

201 N Franklin St
Floor 37
Tampa, FL 33602

40 E. Rio Salado Parkway
Suite 200
Tempe, AZ 85281

Course Location Map

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Classroom
Online, Instructor-Led

Learning Objectives

Explore AI's capabilities, learn how it can streamline their workflow, and how to use AI tools to improve efficiency and productivity.
Master the ability to navigate and use AI tools such as ChatGPT and others, making your everyday work tasks a breeze.
Learn how to securely handle and use AI tools, ensuring you're confident and competent while handling business data.
Understand how to use AI in a variety of contexts, from customer service to project management, helping you solve a range of business challenges.
Learn to apply AI tools to your everyday tasks, helping you automate and streamline your business operations.
Develop a knack for using AI for efficient information analysis, helping you make data-driven decisions with ease and accuracy.
Gain the ability to use AI for creative content and media creation, letting you design engaging presentations, reports, and more.
Understand the practicalities of AI ethics and responsibilities, ensuring you are knowledgeable about respectful and fair AI practices in your business environment.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas

Work Roles

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.