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ITIL 4 Specialist: High-Velocity IT
This course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The course is based on the ITIL 4 best practice service value system featured in the latest guidelines.
Course Overview
Candidates must hold the ITIL 4 Foundation certificate.
1992 Lewis Turner Blvd
Suite 131
Fort Walton Beach, FL 32547
1700 North Tampa Street
Tampa, FL 33602
1320 E 9th Ave
Suite 100
Tampa, FL 33605
722 E. 9th Court
Panama City, FL 32401
317 S. 6th Street
Las Vegas, NV 89101
445 Dexter Avenue
Suite 4050
Montgomery, AL 36104
5835 Callaghan Road
Suite 105
San Antonio, TX 78225
560 Warner Robins Street
Warner Robins, GA 31098
3165 Washington Road
Suite D
Augusta, GA 30907
164 NW Promontory
Suite 200
Farmington, UT 84025
6950 Columbia Gateway Dr
Suite 450
Columbia, MD 21046
620 Herndon Pkwy
Herndon, VA 20170
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Learning Objectives
The course will help you to:
- converge business and IT goals
- recognize and manage complex adaptive systems
- bridge the development and operations gap
- improve performance with Lean, Agile, and DevOps
- increase the speed and quality of services
- invest in digital tools and techniques to create value.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.