ITIL 4 Specialist: High-Velocity IT from Applied Technology Academy

ITIL 4 Specialist: High-Velocity IT

This course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The course is based on the ITIL 4 best practice service value system featured in the latest guidelines.

Course Overview

Overall Proficiency Level

2 - Intermediate

Course Catalog Number

ITIL0003

Course Prerequisites

Candidates must hold the ITIL 4 Foundation certificate.

Training Purpose

Functional Development

Management Development

Skill Development

Specific Audience

All

Federal Employee

General Public

Delivery Method

Classroom

Online, Instructor-Led

Online, Self-Paced

Course Locations

Fort Walton Beach, FL 32547

Tampa, FL 33602

Tampa, FL 33605

Panama City, FL 32401

Las Vegas, NV 89101

Montgomery, AL 36104

San Antonio, TX 78225

Warner Robins, GA 31098

Augusta, GA 30907

Farmington, UT 84025

Columbia, MD 21046

Herndon, VA 20170

Course Location Map

Your Location
Providers
Courses
Course and Provider Quantity

Classroom
Online, Instructor-Led
Online, Self-Paced

Learning Objectives

The course will help you to:

converge business and IT goals
recognize and manage complex adaptive systems
bridge the development and operations gap
improve performance with Lean, Agile, and DevOps
increase the speed and quality of services
invest in digital tools and techniques to create value.

Framework Connections

Oversight and Governance

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas

Work Roles

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.