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ITIL 4 Specialist: Create, Deliver & Support
The Create, Deliver, and Support course teaches you how to plan and manage your resources into effective and integrated value streams. In this course you will learn how IT teams collaboratively develop services to meet the demands of their customers for co-created value as well as the demands of the ever-changing digital environment.
Course Overview
In order to take the ITIL ITIL 4 Specialist: Create, Deliver and Support Exam students must have completed an Accredited CDS course.
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Montgomery, AL 36104
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San Antonio, TX 78225
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Warner Robins, GA 31098
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Suite D
Augusta, GA 30907
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Farmington, UT 84025
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Columbia, MD 21046
620 Herndon Pkwy
Herndon, VA 20170
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- Courses
- Course and Provider Quantity
Learning Objectives
Upon completion of this course, students will be able to do the following:
- Improve established practices
- Understand how services are developed
- Know how users are supported with value streams
- Increase service efficiency
- Create effective work flows
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.