ITIL 4 Foundation

The ITIL 4 - Foundation course provides IT leaders, management, and support staff with a comprehensive introduction to the core concepts of ITIL 4. It is designed to equip students with a practical understanding of ITIL 4 key concepts, principles, and practices that enable modern IT-enabled services in today

Course Overview

Overall Proficiency Level

2 - Intermediate

Course Catalog Number

ITIL0001

Course Prerequisites

None

Training Purpose

Functional Development

Skill Development

Specific Audience

All

General Public

Federal Employee

Delivery Method

Classroom

Online, Instructor-Led

Online, Self-Paced

Course Locations

1992 Lewis Turner Blvd
Suite 131
Fort Walton Beach, FL 32547

1700 North Tampa Street
Tampa, FL 33602

1320 E 9th Ave
Suite 100
Tampa, FL 33605

722 E. 9th Court
Panama City, FL 32401

317 S. 6th Street
Las Vegas, NV 89101

445 Dexter Avenue
Suite 4050
Montgomery, AL 36104

5835 Callaghan Road
Suite 105
San Antonio, TX 78225

560 Warner Robins Street
Warner Robins, GA 31098

3165 Washington Road
Suite D
Augusta, GA 30907

164 NW Promontory
Suite 200
Farmington, UT 84025

6950 Columbia Gateway Dr
Suite 450
Columbia, MD 21046

620 Herndon Pkwy
Herndon, VA 20170

Classroom
Online, Instructor-Led
Online, Self-Paced

Learning Objectives

Upon completion of this course, students will be able to do the following:

Understand how project management effects business
Create a charter
Identify stakeholders
Create a project management plan
Create a schedule
Create a budget
Create a risk register
Create various management plans
Analyze project risks
Address project related procurement and monitor and control it as needed
How to close the project, including project and contract closeout.

Framework Connections

Oversight and Governance

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas

Work Roles

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.

Last Published Date: July 22, 2024