• Online, Self-Paced
Course Description

Enhance interpersonal skills in "Emotional Intelligence for Managers Training," vital for understanding and managing team dynamics.

Learning Objectives

  • Understand the principles of emotional intelligence in leadership.
  • Explore strategies for self-awareness and emotional regulation.
  • Develop skills in empathizing and connecting with team members.
  • Analyze the impact of emotional intelligence on workplace success.
  • Evaluate techniques for enhancing emotional intelligence in management.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):