• Classroom

This class demonstrates how to manage text and paragraphs, apply design features and work with graphics. You’ll learn new ways to manage document elements, collaborate more efficiently, and build polished documents faster in Word 2013.

Learning Objectives

Upon completion of the course students should have a fundamental understanding of the Word environment and the ability to complete tasks independently

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Knowledge Management

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.