IT Foundations covers essential computer and career skills for entry-level IT jobs. This course is ideal for students seeking entry-level IT positions in companies, government agencies, educational institutions, or service providers, or to work for themselves.
Learning Objectives
Develop working knowledge of how computers and mobile devices operate. Identify common security threats and vulnerabilities like malware, phishing, spoofing and social engineering. Apply skills and procedures to install, configure, and troubleshoot computers, mobile devices, and software. Develop critical thinking and problem-solving skills.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Specialty Areas
- Customer Service and Technical Support
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.